Need help? We’ve got you.

Want to return something or request a refund? We’ll make it simple.

1. Open Your Orders and copy the Order ID.
2. Note which product(s) you want to return and a short reason.
3. Contact us (WhatsApp, Call or Email) with the details — we’ll guide you through the next steps.

Fast replies for order updates, tracking, and returns.

Prefer to call? Our team answers between 08:00–20:00 daily.

• Eric (Ricky) +254 705 674 646
• Larry +254 704 208 394

Send attachments (screenshots / invoices) and we’ll respond with step-by-step help.

Track orders, download invoices and manage returns from your account.

• Your orders
• Account settings
• Return policy